Terms of service
Terms of Service
Last updated: May 28, 2026
Overview
Welcome to FlowLab! The term "we" refers to FlowLab. FlowLab operates this store and website, including all related information, content, functionality, tools, products and order services, to provide you with a curated shopping experience (the "Service"). FlowLab is powered by Shopify, which enables us to provide you with the Service.
The following Terms of Service, together with any policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Service.
Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability. By visiting, using, or accessing our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use or access our Service.
Section 1 – Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or region of residence, and that you have given us your consent to allow any minor dependents to use this Service on devices you own, purchase, or control.
To use the Service, including browsing our online store or making a purchase, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 – Our Products
We make every effort to accurately represent the products and services available in our online store. However, please note that the colors and appearance of products may differ from what is displayed on your screen depending on your device type and settings.
We do not guarantee that the quality or appearance of any product or service you purchase will meet your expectations or match what is depicted or described in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
Section 3 – Orders
By placing an order, you are making an offer to purchase. FlowLab reserves the right to accept or decline your order at any time, for any reason, at our sole discretion. Your order is not accepted until FlowLab confirms acceptance. We must receive and process payment before an order is accepted. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel your order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.
Purchases are eligible for return or exchange only in accordance with our Refund Policy.
You represent and warrant that products purchased are for your own personal or household use and are not intended for commercial resale or export.
Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, duties, or import fees.
Prices posted on our online store may differ from those offered in physical stores or other online stores operated by third parties. We may offer promotions from time to time that are subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store, and to promptly update your account information, including your email address and payment details, as necessary to complete transactions.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you, including shipping, handling, and applicable taxes.
Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery timeframes are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs processes, or events beyond our control. Title and risk of loss pass to you upon our delivery of the products to the carrier.
Section 6 – Intellectual Property
Our Service, including all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, is owned by FlowLab, its affiliates, or its licensors and is protected by applicable patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for your personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Service without our prior written consent. Except as expressly provided in these Terms, nothing herein grants any license or other rights under any patent, trademark, copyright, or other intellectual property of FlowLab, Shopify, or any third party. Unauthorized use of the Service may violate applicable intellectual property laws. All rights not expressly granted are reserved by FlowLab.
FlowLab's name, logo, product names, service names, designs, and slogans are trademarks of FlowLab or its affiliates or licensors. You may not use such trademarks without FlowLab's prior written permission. Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Service are the trademarks of their respective owners.
Section 7 – Optional Tools
We may provide you with access to third-party tools through the Service, which we do not monitor, control, or have input over.
You acknowledge and agree that such tools are provided "as is" and "as available" without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability arising from or related to your use of any third-party tools.
Any use of optional tools offered through the Service is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms of use provided by the relevant third-party providers.
We may also offer new features through the Service in the future, including the release of new tools and resources. Such new features shall also be subject to these Terms.
Section 8 – Links to Third-Party Services
The Service may contain links to or materials from third-party websites or platforms. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you choose to leave the Service to access such materials or websites, you do so at your own risk.
We are not liable for any damages or losses related to your access to third-party websites or your purchase or use of any products, services, resources, or content found on such websites. Please carefully review the policies and practices of any third-party before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
Section 9 – Relationship with Shopify
FlowLab is powered by Shopify, which enables us to provide you with the Service. However, all sales and purchases through the store are made directly by FlowLab. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and FlowLab, including any injury, damage, or loss arising from purchased products or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with FlowLab.
Section 10 – Privacy Policy
All personal information submitted through the Service is subject to our Privacy Policy, available here. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Service, you acknowledge that you have read our Privacy Policy.
Because the Service is hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Service in order to provide and improve the service to you. Information you submit to the Service may be transmitted to and shared with Shopify and third parties located outside your country of residence for the purpose of providing the Service. For more information about how we, Shopify, and our partners use your personal information, please see our Privacy Policy.
Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use.
You represent and warrant that: (i) you own or have all necessary rights to all Feedback you submit; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback complies with these Terms. We have no obligation to maintain Feedback in confidence, compensate you for Feedback, or respond to any Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms.
You agree that your Feedback will not violate any rights of any third party and will not contain defamatory, unlawful, abusive, or obscene content or computer viruses or other malware.
Section 12 – Errors, Inaccuracies, and Omissions
Information on the Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.
Section 13 – Prohibited Uses
You may access and use the Service only for lawful purposes. You may not, directly or indirectly, use the Service: (a) for any unlawful or malicious purpose; (b) in violation of any applicable laws or regulations; (c) to infringe upon any intellectual property rights; (d) to harass, abuse, insult, harm, defame, slander, threaten, or discriminate against any person; (e) to submit false or misleading information; (f) to upload or transmit material that does not comply with these Terms; (g) to send unsolicited commercial communications; (h) to impersonate any person or entity; or (i) to engage in any conduct that restricts or inhibits anyone's use of the Service or that may harm FlowLab, Shopify, or users of the Service.
You also agree not to: (a) upload or transmit viruses or other malicious code; (b) reproduce, duplicate, copy, sell, or resell any portion of the Service; (c) collect or track personal information of others; (d) engage in spam, phishing, or fraud; (e) use robots, spiders, scrapers, AI tools, or other automated means to access the Service; or (f) interfere with or circumvent security or authorization features of the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
Section 14 – Agents
14.1 This section ("Agent Terms") applies if you use, authorize, enable, or deploy an agent to access, use, or interact with the Service. "Agent" means software or a service that performs autonomous or semi-autonomous actions on behalf of or at the direction of a person or entity, including without direct supervision.
14.2 An agent may not access, use, or interact with the Service unless it always discloses its identity and operates in strict compliance with Section 14.4. If we require an agent to refrain from accessing, using, or interacting with the Service, the agent must comply.
14.3 We may restrict agents' access to, use of, and interaction with the Service by any means, including technical measures.
14.4 Agents must: (i) disclose in all HTTP/HTTPS requests that the request is from an agent and identify the agent name in the user-agent string: "Agent/[agent name]"; (ii) not conceal or obscure that access, use, or interaction is from an agent; (iii) honestly respond to questions or prompts designed to determine whether interaction is from a human or computer; and (iv) not circumvent measures designed to block, limit, modify, or control agent access to or use of the Service.
Section 15 – Termination
We may terminate this agreement or your access to the Service or any part thereof at any time without notice at our sole discretion. You will remain liable for all amounts due up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.
Section 16 – Disclaimer of Warranties
Information provided on or through the Service is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.
Except as expressly stated by FlowLab, the Service and all products provided through the Service are provided to you "as is" and "as available" without any representation, warranty, or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
Section 17 – Limitation of Liability
To the maximum extent permitted by law, in no event shall FlowLab, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising out of or in any way connected with your use of the Service or any products purchased through the Service, even if advised of the possibility of such damages.
Section 18 – Indemnification
You agree to indemnify, defend, and hold harmless FlowLab, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of or related to: (1) your breach of these Terms or any document incorporated by reference; (2) your violation of any law or the rights of any third party; or (3) your access to and use of the Service.
We will notify you of any indemnifiable claim, though failure to provide timely notice will not relieve you of your obligations unless you suffer material prejudice as a result. We may, at your expense, assume control of the defense and settlement of any such claim, except that we will not settle any claim requiring non-monetary obligations from you without your consent, which will not be unreasonably withheld.
Section 19 – Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, it shall be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity and enforceability of any remaining provisions.
Section 20 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and all policies and operating rules posted by us on the Service constitute the entire agreement between you and us with respect to your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Section 21 – Assignment
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
Section 22 – Governing Law
These Terms and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of the jurisdiction in which FlowLab is headquartered. You and FlowLab consent to the venue and personal jurisdiction of such courts.
Section 23 – Headings
Headings used in these Terms are for convenience only and shall not limit or otherwise affect these Terms.
Section 24 – Changes to Terms of Service
The most current version of these Terms can be reviewed at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes constitutes your acceptance of those changes.
Section 25 – Contact Information
Questions about the Terms of Service should be sent to us at osada_sora@outlook.com.
FlowLab osada_sora@outlook.com